Privacy Policy
Last updated: 07/11/2026
1. Who We Are
Sharolta Jewels is a handcrafted jewellery business run by Sarolta Berke in the United Kingdom. We are committed to protecting your privacy and handling your personal information securely. Our contact details are in section 12.
2. Information We Collect
When You Make a Purchase
- Name, email address and phone number
- Billing and shipping address
- Payment details, which you enter on Stripe’s secure checkout page. We never see or store your card number.
When You Contact Us
- Your name, email address and message
When You Browse Our Website
We do not use analytics, tracking or advertising cookies, and we do not keep a record of the pages you visit. Your basket is kept in your own browser and is not sent to us until you check out.
Like any website, our hosting provider, Cloudflare, receives your IP address and browser details in order to deliver pages and protect the site against attacks. At checkout, Stripe collects information about your device and connection, including your IP address, to prevent fraud.
3. How We Use Your Information
- Process and deliver your orders
- Send order confirmations and delivery updates
- Answer your messages
- Keep the records the law requires for tax and accounting
We do not send marketing emails.
4. Legal Basis for Processing (UK GDPR)
- Contract: processing necessary to fulfil your order
- Legal obligation: keeping records for tax and accounting purposes
- Legitimate interest: answering your messages, and keeping the website and payments secure
5. Information Sharing
We only share your information with:
- Stripe: payment processing and fraud prevention
- Cloudflare: hosting the website and storing orders
- Resend: sending order confirmations and contact form messages
- Royal Mail or another carrier: your name and delivery address, to deliver your parcel
- Authorities: when required by law or to protect our rights
We never sell your personal information to third parties.
6. Data Security
- All connections to the website are encrypted (HTTPS)
- Card payments are handled entirely by Stripe
- Order details are kept in a password-protected admin that only we can access
7. Data Retention
- Name, email, phone and address on an order: deleted 60 days after payment, which covers delivery and the 14-day return period
- Order records without these details (items, prices, dates): kept for as long as HMRC requires
- Messages you send us: kept only as long as needed to answer them
8. Your Rights (UK GDPR)
You have the right to:
- Access: request a copy of your personal information
- Rectification: correct inaccurate information
- Erasure: request deletion of your data (subject to legal obligations)
- Portability: receive your data in a structured format
- Object: object to processing based on legitimate interest
To exercise these rights, please contact us at sarolta.berke@sharoltajewels.com.
9. International Transfers
Stripe, Cloudflare and Resend may process data outside the UK. They do so under appropriate safeguards, such as adequacy decisions and standard contractual clauses.
10. Cookies
Our website sets no cookies. Your basket is stored in your browser’s local storage, which you can clear at any time. Stripe’s checkout page uses its own cookies for security and fraud prevention; see Stripe’s privacy policy.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: sarolta.berke@sharoltajewels.com
Address: 84C St Augustine's Road, London, NW1 9RP
Phone: +44 7931 723085
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.